Frequently Asked Questions
Everything you need to know before you buy a bundle. Still stuck? Message us — a real person replies.
Are you legit?
We started in the world of vintage back in 2015, then launched the wholesale company in 2023 — and we’ve been going strong since. With nearly 10,000 website orders locked in, we’re now one of the UK’s leading suppliers of used and vintage clothing.
What types of clothing do you offer?
A wide range of vintage from every era — ’80s, ’90s, Y2K and modern — with styles from casual wear to high fashion. Our inventory mixes both men’s and women’s clothing, so there’s something for all shapes and sizes.
Do you offer handpick?
No, we don’t offer handpicking. We keep the grading process fair and consistent for all of our online customers, so everyone gets an equal selection of quality items. For larger customers, we can accommodate specific requests and tailor bigger bulk orders.
How do you source the product?
We source our vintage from trusted suppliers all over the world — from the USA to Asia and everywhere in between. Every piece is carefully inspected and chosen for quality, authenticity and style, so we can cater to all kinds of business while keeping the operation lean and on-trend.
Can I see the product before buying?
We don’t provide individual photos of every item in a bundle, but we do include an example video so you know what to expect. Want to see a specific product first? Message us on Instagram and we’ll send a video before you buy.
How do I know the quality of the items?
We inspect all bundle stock before it’s listed, checking authenticity, condition and any imperfections. We don’t heavily alter or repair items, but we make sure they’re in good wearable condition — and we offer a washing service to make life easier and improve the grade. See our grading page for exactly what to expect.
Do you accept returns?
Due to the nature of vintage, we typically don’t accept returns or exchanges on wholesale orders unless items are damaged or incorrect. If you receive any defective or incorrect pieces, contact us within 7 days of delivery and we’ll help put it right. For full detail, see our refund policy.
How quickly can you dispatch?
Our warehouse is open 9–5, Monday to Friday. Bundles ordered before 11am are sent the same day; anything after 11am goes the next working day. Washing bundles take 2–5 days to process at our facility.
Still have questions?
Our team is on hand 9–5, Monday to Friday — happy to help before you buy.
